Build A World-Class Customer Advisory Board Audiobook
Available exclusively here on ireneyam.com.
This audiobook bundle is available exclusively on ireneyam.com (not on Amazon).
Includes the companion workbook + two implementation tools—so you can apply what you hear right away.
What you get
Full audiobook (downloadable chapters)
Companion workbook + templates
2026 Bonus: Customer Advisory Board Cost-Saving Blueprint and Budget Spreadsheets
2026 Bonus: Customer Advisory Board Strategic Business Case template
Buy the Audiobook + Workbook Bundle
Prefer to start where you need help most? Each chapter is downloadable, so you can jump straight to Virtual CABs, Hybrid CABs, or Executive Sponsorship—then come back and listen from the beginning.
How long is the audiobook?
This is a practical, field-tested CAB playbook in audio form, designed for busy leaders who want real outcomes, not theory.
Estimated listening time: 5 hours and 51 minutes
Prefer to jump around instead of starting at Chapter 1? You can.
Each chapter is downloadable, so you can listen in the order that matches what you’re building right now—for example:
Start with Virtual CABs if you’re deciding whether remote is the right format
Jump to Hybrid CABs if you’re weighing a mixed in-person + virtual experience
Or go straight to executive alignment and follow-through if that’s where you’re stuck
And if you want the full foundation, you can always come back and start from the beginning.
Who is this audiobook for?
This audiobook is for customer-obsessed leaders who want to build a CAB that actually drives outcomes—not just a one-time meeting.
It’s built for customer leaders, the people responsible for customer strategy, retention, product direction, and executive relationships.
For: Customer Advocacy, Customer Marketing, Customer Success, CX, Support, Product/PMM, and Revenue leaders.)
It’s especially useful if you’re:
Launching your first CAB
Leveling up an existing CAB that feels “nice” but not strategic
Running virtual or hybrid CABs and want them to feel high-trust and high-value
Looking for a repeatable way to involve executives before, during, and after the CAB
This isn’t just an audiobook. It’s a field handbook you can use to plan, run, and improve your CAB program—without starting from scratch.
The full audiobook: Build a World-Class Customer Advisory Board (MP3 files)
Companion workbook + templates to help you implement what you hear
2026 Bonus #1: Customer Advisory Board Cost-Saving Blueprint
A step-by-step guide to design a CAB that pays for itself—through smarter venue choices,#2 CAB Budget templates, better use of executive time, and real revenue impact. (Valued at $125.)
2026 Bonus #3: Customer Advisory Board Strategic Business Case Template
A fill-in-the-blanks template to build your CAB budget and approval case—for internal alignment, leadership buy-in, and confident decision-making. (Valued at $27.)
What you’ll learn
What a CAB is, and what it’s not (so you don’t waste your budget)
How to choose the right board members and set the tone for high-trust conversations
How to design agendas that lead to strategic insight (not a feature-request pile-up)
How to involve executives the right way, before, during, and after the CAB
How to run world-class virtual CABs that still feel human and valuable
How to build out a hybrid CABs strategy that works for you
How to turn CAB output into action: follow-through, accountability, and outcomes
How to earn internal support by explaining the ROI clearly
Pro CAB tips throughout the book to save you time
3 Bonuses Added!
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3 Bonuses Added! 〰️
How this audiobook was created
This audiobook is narrated using an AI-generated version of my voice, trained on recordings of my own speech. I chose this approach so you can still hear my tone and style, without the time and cost of a traditional studio production.
I’m sharing that because I believe trust starts with transparency, especially when we use AI.

